Sunscape Solar is a proud New Energy Tech Approved Seller committed to meeting consumer protection standards throughout your customer journey with us.
These standards have been designed by peak consumer and industry bodies to help raise consumer protection across the solar, battery storage and new energy tech industry.
As Approved Sellers, Sunscape Solar is committed to:
Providing you with clear, accurate and relevant information to help you make informed choices
Encouraging you to be aware of your rights under the law and the New Energy Tech Consumer Code (NETCC)
Ensuring that our sales practices are responsible
Ensuring that products, systems, services and documentation provided under the NETCC are suitable and fit for purpose
Supporting staff training and work processes that ensure that we comply with the law and the NETCC
Ensuring that we will be responsive to your needs and taking prompt, appropriate action if you make a complaint.
Master Electricians Australia sets the benchmark of excellence for the electrical contracting industry in Australia. Sam is a fully qualified A-Grade electrician with over twenty years experience. He was trained at BHP Billiton in Hastings, and went on to work in all areas of the field both in Australia and overseas. He moved into the solar field in 2008, because he is passionate about renewable energy.
Our director and main Electrician, Sam Leighton, is a CEC accredited installer. According to the CEC, accredited installers must have demonstrated that their solar PV systems meet their extremely high standards of safety and performance. Using an accredited installer means you can have confidence in the safety, performance and reliability of your solar PV system for many years to come.
Fronius International have trained up trusted installers to create a global network of Fronius Service Partners, to ensure they can provide the fastest service possible for their inverter’s. Fronius Service Partners are trained and qualified to independently carry out service work on Fronius inverters, so there is no lengthy wait time for warranty claims.
We are proud to have partnered with Tesla Energy as a Certified Installer. The Tesla Powerwall’s advanced technology makes it an exciting addition to the home battery market, and we have been trained as Certified Tesla Energy Installers so that we can offer this product to customers with the same level of workmanship and skill that has been the bedrock of our reputation.
Selectronic strongly encourages customers to use a Selectronic Accredited Integrator to install their inverters. Selectronic Accredited Integrators enjoy a number of advantages and can offer additional services to their customers, including eligibility for up to a 10 year warranty on inverters and access to a changeover inverter immediately in the event that an inverter needs to be serviced, repaired or replaced.